Language smooths over rough edges for honest feedback, creates culture businesses thrive on

Language smooths over rough edges for honest feedback, creates culture businesses thrive on

Words matter, especially in a feedback conversation. Consider the impact of calling sushi “raw, dead fish”, or a colonoscopy…well, never mind. Keep language focused on effectiveness and avoid judgmental words such as good/bad and right/wrong. Even less-charged words such as like/don’t like and agree/disagree should be avoided. You might be...

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Why turning feedback into the driver and fuel that power companies to better outcomes

Why turning feedback into the driver and fuel that power companies to better outcomes

This summer I was invited to Vienna to do a workshop on effectively giving and receiving feedback. The participants came from all over Europe, as well as Japan. But all of these human beings had one thing in common: They didn’t relish the thought of giving or receiving feedback. Why?...

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Juventus midfielder Paul Pogba’s brother, gang of four extortionists charged in French court

Juventus midfielder Paul Pogba’s brother, gang of four extortionists charged in French court

The elder brother of Paul Pogba and four others are “likely to be charged” in an extortion case targeting the French football star, judicial sources said, IgbereTV reports. Mathias and his gang of four extortionists were charged on Saturday. They are due to appear before a judge later in the...

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Chelsea set eyes on Dortmund’s exciting midfielder Jude Belligham, also wanted by Man United

Chelsea set eyes on Dortmund’s exciting midfielder Jude Belligham, also wanted by Man United

Chelsea are set to rival Liverpool and Manchester United for Jude Bellingham next summer. The Borussia Dortmund midfielder is a target for a number of top clubs in Europe. The Germans were insistent that, with Erling Haaland having joined Manchester City, Bellingham would not be sold during the most recent...

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Security report reveals how Russian mercenary Wagner Group is used to kill civilians in Africa

Security report reveals how Russian mercenary Wagner Group is used to kill civilians in Africa

The governments of the Central African Republic (CAR) and Mali are using Wagner, the shadowy Russian private military company believed to be close to Russian President Vladimir Putin, as an agent for attacks against civilians, new research suggests. And the CAR’s President Faustin-Archange Touadéra is going further by deploying Wagner...

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Man United’s first 11 now predictable in which Ronaldo will be a rarity, Casemiro a benchwarmer

Man United’s first 11 now predictable in which Ronaldo will be a rarity, Casemiro a benchwarmer

The Red Devils breezed past Sheriff Tiraspol 2-0 in the Europa League on Thursday night. With their Premier League clash against Leeds postponed, this was United’s final match before the international break. And Ten Hag chose to revert back to the side which beat Arsenal, albeit with Cristiano Ronaldo in...

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Why millions are mourning Queen Elizabeth: They feel the loss as a part of themselves, even those who never met her

Why millions are mourning Queen Elizabeth: They feel the loss as a part of themselves, even those who never met her

The death of Queen Elizabeth II at the age of 96 has prompted an outpouring of emotion – in the United Kingdom and around the globe. Her close family and confidants are grieving for the loss of someone they knew and loved, but what is everyone else feeling? Can feelings...

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Weaponising social media: How Big Tech firms rake in hefty fortunes from terrorist content  

Weaponising social media: How Big Tech firms rake in hefty fortunes from terrorist content  

When al-Shabaab attacked the Westgate shopping mall in Nairobi, Kenya in 2013, the group live-blogged the terrifying event on Twitter, taunting the authorities who were struggling to end the siege. It represented a chilling milestone in the weaponisation of social media platforms and demonstrated the audacity and adaptive nature of...

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It’s a free-for-all slugfest in Senegalese legislature as lawmakers elect speaker

It’s a free-for-all slugfest in Senegalese legislature as lawmakers elect speaker

Senegal’s security forces were called on Monday to secure a voting process in parliament and hold back rowdy opposition Members of Parliament (MP) who tried to disrupt the election of a new president of the national assembly. The assembly was convening for the first time since a July election in...

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Man United lines up $80 million for January transfers, which could rise to 115 million if Ronaldo leaves

Man United lines up $80 million for January transfers, which could rise to 115 million if Ronaldo leaves

Erik Ten Hag will be given at least a £70 million ($80.6 million) transfer war-chest to spend in January – but it could be even more if Cristiano Ronaldo goes. The Manchester United boss forked out more than £215 million ($248 million) over the summer, bringing in Brazilian star Antony...

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