Blue Prism announces Service Assist to automate next generation contact centres

Blue Prism announces Service Assist to automate next generation contact centres

Blue Prism has announced the availability of Blue Prism Service Assist to address the increasing demands of customer contact centres and call centre agent productivity. The new offering will deliver a real-time, unified 360-degree view of all customer interactions helping free up agents so they can be more responsive, empathetic...

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